Privacy Policy | Fortunesoft IT Innovations

Effective Date: May 19, 2025 

At Fortunesoft IT Innovations Pvt. Ltd., we are committed to safeguarding your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.fortunesoftit.com and engage with our services.

1. Information We Collect

Fortunesoft collect personal and non-personal information through various channels: 

• Contact Forms: Name, email address, phone number, organization name, subject, and any custom messages you provide. 

• Email Correspondence: Information you share when communicating with us via email. 

• Cookies and Tracking Technologies: In order to enhance user experience and analyze website traffic. 

• Third-Party Integrations: Information collected through third-party services integrated into our website, such as analytics tools and social media plugins.

2. How We Use Your Information

The information Fortunesoft collect is used to: 

• Get back to your inquiries and provide customer support. 

• In order to send updates, newsletters, and promotional materials (you can opt-out at any time). 

• Enhance Fortunesoft website and services based on user feedback. 

• Comply with legal obligations and resolve disputes. 

• Analyze website usage to enhance user experience. 

 3. Data Storage and Security

Fortunesoft We employ advanced security measures, including encryption and firewalls, to protect your data from unauthorized access, alteration, or destruction. Our servers are regularly monitored and updated to prevent vulnerabilities. We try our best to stay completely secure.  The retained personal data are to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data is securely deleted or anonymized. 

 4. Contact Form

The data collected through the contact forms include name, email, phone number, and custom message as mandate information and name of the organization and subject as additional fields. 

This information is stored in our CRM, and we use this to reach you later. We release updates and general announcements related to our services. You can choose to not receive any updates by withdrawing your consent. 

 5. Data Retention

Data retention on our side is only until it is reasonably required. This requirement surrounds your queries, requests to resolve the issues, and complying with any legal requirements under the applicable laws. Therefore, your data may be with us for a certain period, say till the contract ends or until all the queries are addressed. 

6. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our business, such as hosting providers, email marketing platforms, and analytics services. Our third-party partners are contractually bound to maintain the confidentiality of your data and are strictly prohibited from utilizing it for purposes beyond our agreed-upon services. 

7. Cookies and Tracking Technologies

We use cookies to remember your preferences, analyze website traffic, and deliver targeted advertisements. These include all types of cookies for analytics and marketing.  You can disable cookies in your browser settings; however, this may cause some features of our website to not function properly.   

8. Third-Party Links

Our website may contain links to third-party sites. We do not control or endorse the privacy practices of external websites. We recommend reviewing the privacy policies of any third-party sites you visit to understand their data handling practices. 

9. Policy Updates

Fortunesoft reserves the right to update this Privacy Policy periodically. Updates to this policy will be reflected on this page with a revised effective date. Stay updated on this policy periodically to get information about our data protection practices. 

10. Contact Us

For any inquiries or concerns regarding this Privacy Policy or data handling practices, please contact Fortunesoft IT Innovations Pvt. Ltd. at: contact@fortunesoftit.com