Customer Relationship Management Development
CRM (Customer Relationship Management) development involves building software solutions to manage interactions with customers and prospects. It can include creating custom CRM systems from scratch or tailoring existing platforms to meet specific business needs.
At Fortunesoft, we build secure, scalable, and high-performance CRM software that serves as the backbone of modern customer engagement systems. With expertise in CRM development since 2009, we build secure, scalable, and AI-powered CRM solutions for businesses across industries like healthcare, fintech, eCommerce, real estate, and more.
Custom CRM Solutions Aligned with Your Workflows
We develop fully customized CRM platforms based on your specific business processes—integrating advanced contact management, sales pipeline automation, customer analytics, and other features tailored to your needs to increase productivity and revenue.
Secure, Scalable, and Compliant Architecture
We build CRM solutions with robust encryption and access controls, ensuring compliance with both global and country-specific security standards such as GDPR, SOC 2, and more.
AI-Powered CRM Features for Smart Engagement
We are experts at designing, developing, and integrating AI technologies like machine learning, predictive analytics, and chatbots tailored to your needs to streamline workflows, deliver insights, and personalize customer interactions.
Benefits of Developing CRM Software
Enhanced Customer Relationships
A custom CRM centralizes customer data, enabling personalized interactions and stronger, longer-lasting customer relationships that drive loyalty and repeat business.Streamlined Business Processes
CRM systems automate sales, marketing, and support workflows, eliminating manual tasks and improving overall operational efficiency across teams.Improved Sales Performance
By automating lead management, pipeline tracking, and follow-ups, CRM empowers sales teams to close deals faster and increase conversion rates.Data-Driven Decision Making
Advanced analytics and reporting provide actionable insights into customer behavior and business performance, enabling informed, strategic decisions.Increased Marketing ROI
CRM systems with marketing automation help segment audiences, personalize campaigns, and nurture leads effectively, driving higher conversion rates.Better Customer Support Experiences
Integrated ticketing, AI chatbots, and multi-channel support enable faster response times and improved customer satisfaction.
Why Choose Fortunesoft for CRM Development Services?
- Proven Expertise
Fortunesoft is a CRM software development company with 16+ years of experience, known for deep domain expertise and a proven track record of delivering successful CRM solutions across diverse industries.
- Future-Ready Solutions
Our CRM platforms leverage AI, cloud computing, and automation for scalability and efficiency.
- Compliance and Security
We develop custom CRM software that meets GDPR, SOC 2, and other Security regulations, ensuring Data privacy.
- Cutting-Edge Technologies
We specialize in AI, Machine learning, Cloud-based architectures, and Advanced CRM integrations.
- Tailored to Your Needs
We design custom CRM solutions that seamlessly integrate with your existing business processes.
- End-to-End Support
From CRM consulting and development to integration and post-launch support, we ensure continuous CRM optimization.
Proven ExpertiseHave anything interesting in your mind?Reach out to us.
CRM Software Development Services
Cloud-Based CRM Development
We build tailored cloud-based CRM systems designed for scalability, security, and flexibility. With real-time access, automatic updates, and reduced infrastructure overhead, the CRM platforms we develop ensure seamless collaboration across teams and locations.
Sales Automation CRM
We develop intelligent CRM platforms that automate sales tasks like lead management, pipeline tracking, and follow-ups. Our solutions help team's close deals faster, eliminate manual work, and gain actionable insights to boost performance and revenue growth.
CRM Mobile App Development
We create responsive mobile CRM apps for iOS and Android, allowing teams to manage contacts, track tasks, and access real-time insights on the go. Designed for speed, simplicity, and cross-device compatibility, the apps we develop improve engagement and field productivity.
CRM Integration Services
We offer CRM integration services to connect your CRM with ERP, accounting, marketing, and third-party tools. Our approach ensures smooth data flow, improves workflow automation, and enables unified access to critical business information across platforms.
CRM Modernization Services
As a CRM software development company, we also modernize legacy CRM systems by enhancing performance, user experience, and technical architecture. Whether migrating to the cloud or rebuilding from scratch, we ensure your CRM is scalable, secure, and aligned with today’s digital business needs.
Marketing Automation CRM
We build CRMs with marketing automation tools like campaign builders, segmentation, and lead nurturing. Our solutions enable personalized engagement, faster conversions, and streamlined workflows across multiple channels with measurable ROI.
AI-Powered CRM
As a CRM software development service provider, we develop AI-enhanced CRM systems that include predictive analytics, behavior-based automation, and smart recommendations. These features help you personalize interactions, forecast outcomes, and deliver a more intelligent, efficient customer experience.
CRM Chatbot Development
We develop AI-powered chatbots for CRM systems using NLP to automate support, lead capture, and user queries. Our chatbot solutions help businesses improve engagement, reduce manual effort, and provide fast, 24/7 assistance across all customer touchpoints.
Multi-Platform CRM Development
We build CRM solutions that run smoothly across web, desktop, and mobile platforms. Designed with responsive UIs and synchronized data flows, our multi-platform CRMs offer consistent functionality and user experience across all devices and environments.
Customer Analytics CRM
We create CRMs with advanced analytics and reporting tools to help you track customer behavior, sales trends, and engagement metrics. Our solutions provide real-time insights that support smarter decisions and enable data-driven marketing strategies.
CPQ and Billing Development
We develop CRM platforms with integrated CPQ and billing systems that automate pricing, quote creation, invoicing, and subscription handling. Designed for accuracy and scale, our tools simplify revenue operations and support complex pricing models.
Our Services Spread Across
We have offices in San Francisco, California, Nashville Tennessee, New York, in the US, and Bangalore, Mumbai in India. We also service clients from Delhi NCR, Chennai, Pune, Hyderabad, Ahmedabad, Toronto, Montreal, Canada, Dubai UAE, Saudi Arabia, Qatar, Kuwait, France, Italy, Switzerland, London UK, Netherlands, Ireland, Germany, and other parts of Europe.
Empowering Diverse Industries as a Reliable Custom CRM Development Company
Healthcare CRM
Our experts develop HIPAA-compliant CRM solutions tailored for patient engagement, scheduling, and healthcare workflows.Fintech CRM Solutions
We build secure, compliant CRM systems for fintech firms to manage onboarding, KYC, and client interactions.eCommerce CRM
We create custom eCommerce CRMs with features like marketing automation, customer insights, and order tracking.Real Estate CRM Software
We design real estate CRM platforms for lead tracking, property management, and client communications.Education CRM Platforms
We deliver education-focused CRMs to streamline student lifecycle management, admissions, and engagement.
Logistics and Supply Chain CRM
We build CRMs that support shipment tracking, order management, and logistics partner coordination.Insurance CRM
We develop CRMs for insurers to manage policies, claims, agent workflows, and customer interactions.Travel and Hospitality CRM
We create CRM systems for managing bookings, guest profiles, loyalty programs, and support channels.Manufacturing CRM
We build custom CRMs for manufacturers to manage B2B sales, distributor networks, and post-sale service.Retail CRM
We develop CRM solutions that enhance customer retention, campaign targeting, and retail operations.
Why Fortunesoft Excels in Product Engineering?
At Fortunesoft, we excel in product engineering by delivering high-quality solutions, driving innovation, and ensuring the seamless integration of healthcare technologies.
Product Engineering
Our expertise in healthcare product engineering ensures that your app is developed with a focus on reliability, performance, and compliance with healthcare standards.
Agile Development
We adopt agile methodologies to maintain flexibility and adaptability throughout the development process, allowing for rapid iterations and prompt adjustments based on client feedback.
DevOps Methodology
Integrating development and operations, we ensure smoother deployments, faster time-to-market, and consistent application performance.
Continuous Integration
Our continuous integration practices guarantee that code is regularly tested and integrated, reducing errors and ensuring a seamless development process.
Testimonials
What Clients Say About Us
Working with Fortunesoft on the development of our Iguana Fintech Solutions, Credit Lending Platform and Middleware Solution has been a truly positive experience. Fortunesoft team has shown a deep understanding of middleware architecture, excellent problem-solving skills, and strong expertise in API integration. Their collaborative approach and efficiency have contributed greatly to a smooth and productive development process.
CEO, Kwattel SA
When I have an idea that needs to be translated into a capability, I reach out to you Fortunesoft Team. Thanks for never letting us down. I’ll be glad to refer Fortunesoft team and speak of their skill set and commitment to the projects & timelines. I’ve engaged Fortunesoft team on multiple occasions over a period of 2+ years to build Commerce and payment capabilities on SaaS and OnPrem infrastructures.
Head of Regional Solutions- Ecosystem Partnerships & Marketplaces DBS Bank, Singapore
Fortunesoft IT Innovations has been an outstanding business partner for our company. After a terrible experience using offshore developers, we took a chance on Fortunesoft IT Innovations and they have been excellent to work with. The team is relentless in following agile development processes. They took the time to learn our business and it shows in the quality of the work they do. Their team has a broad range of skillsets and were able to help us with every aspect of our start-up company.
Co-Founder, SalesC2, US
Competence, Service and Support are excellent. Our design tool works great and now generates revenue. The team is with you from building the website to making sure it runs smoothly even after the project is complete. Looking forward to creating more online solutions for our customers with fortunesoft!
Business Development Director, CollegeWear Inc, California, US
The group was thoughtful, smart, agile, and met all of our requirements.
Co-Founder, ClinicalC2, US
I really appreciate the team’s efforts. It has been a pleasure to see this project become a reality. My hope is that the website will then stand as a testament to all of the effort invested in it by so many people. Thank you again for all of your support and assistance.
Communications Assistant Manager, Live Language – Glasgow, Scotland.
A pleasure to work with. The project was actually delivered ahead of schedule. Regular scrum calls were clear and efficient. On budget and ahead of schedule. We will definitely work with them again.
CEO, Options Away LLC – Chicago, US.
Frequently Asked Questions
Have questions? We are here to help.
· New York, New Jersey, Connecticut – NYC, Manhattan
· Baltimore, Philadelphia, Columbia – Washington DC, Virginia, Pennsylvania, Maryland, Richmond, Arlington, Pittsburgh, etc.
· Nashville, Tennessee – Memphis, Gallatin, Franklin
· San Francisco, Bay Area, San Jose – California, Oakland, Fremont, Sunnyvale, Mountain View, Palo Alto, Santa Clara, Cupertino, etc.
· Chicago, Aurora – Illinois
· Florida – Miami, Tampa, Jacksonville, Orlando
· Texas – Dallas, Houston, San Antonio, Austin, Fort Worth
· California – Los Angeles, San Diego, Long Beach
· Boston, Massachusetts – Cambridge, New Hampshire
· Georgia – Atlanta, Columbus
· Colorado, Kansas – Denver, Colorado Springs
We also serve other locations across the United States and Canada. Contact us to find out how we can assist you in your city!
Our Locations
Nashville, US
Fortunesoft IT Innovations, Inc.,
180 N Belvedere Dr, Suite 7C, Gallatin, Nashville, TN 37066, United States
+1-615-298-7395
Bangalore, India
Fortunesoft IT Innovations Pvt. Ltd.,
#19, KMJ Ascend, 17 C Main, 1st Cross Road, 5th Block Koramangala Bangalore, KA 560095, India
080-42005185
San Francisco, US
Fortunesoft IT Innovations, Inc.,
Downtown Sunnyvale 640 W. California Avenue, Suite 210, Sunnyvale San Francisco, CA 94086, United States
+1-615-298-7395
Singapore
Fortunesoft IT Innovations Pte. Ltd.,
30 Cecil Street, # 19-06, Prudential Tower Singapore 049712
+65-3158-1762
Sydney, Australia
Fortunesoft IT Innovations
Australia Square Plaza, Level 4,5 & 12,
95 Pitt Street, NSW, Sydney, 2000
+61-2831-14561
Nashville, US
Fortunesoft IT Innovations, Inc.,
180 N Belvedere Dr, Suite 7C, Gallatin, Nashville, TN 37066, United States
+1-615-298-7395
San Francisco, US
Fortunesoft IT Innovations, Inc.,
Downtown Sunnyvale 640 W. California Avenue, Suite 210, Sunnyvale San Francisco, CA 94086, United States
+1-615-298-7395
Bangalore, India
Fortunesoft IT Innovations Pvt. Ltd.,
#19, KMJ Ascend, 17 C Main, 1st Cross Road, 5th Block Koramangala Bangalore, KA 560095, India
+91-9900002145
Singapore
Fortunesoft IT Innovations Pte. Ltd.,
30 Cecil Street, # 19-06, Prudential Tower Singapore 049712
+65-3158-1762
Sydney, Australia
Fortunesoft IT Innovations
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