Privacy Policy

Depending on how you interact with us, we may collect the following categories of information:

Personal Identifiers

• Full name

• Business email address

• Phone number

• Company name

• Job title (if voluntarily provided)

Commercial or Business Information

• Service inquiries

• Project requirements

• Proposal discussions

• Contractual or procurement communications

Newsletter Subscriptions

• Email addresses voluntarily submitted to receive newsletters, company updates, insights, event invitations, and marketing communications

Internet or Network Activity Information

• IP address

• Browser type

• Device information

• Pages visited

• Referral sources

• Session interactions through cookies and analytics tools

Communications Information

• Messages submitted through website forms, chat tools, or email correspondence

We may use personal information for legitimate business purposes, including to:

• Respond to inquiries and requests

• Provide consultations, proposals, and service information

• Deliver contracted services and client support

• Improve website functionality, usability, and security

• Personalize user experience and content relevance

• Send newsletters, updates, thought leadership, and marketing communications you have subscribed to

• Manage communication preferences and opt-out requests

• Prevent fraud, misuse, or unauthorized activity

• Comply with legal, tax, regulatory, or contractual obligations

We do not sell personal information .

We may disclose information to trusted third parties as necessary for legitimate business operations, including:

• CRM and sales platforms

• Marketing automation providers

• Website analytics providers

• Cloud hosting and infrastructure vendors

• Professional advisors such as legal, accounting, or compliance partners

• Government or regulatory authorities where required by law

These providers are expected to maintain appropriate confidentiality and security safeguards.

We use cookies, pixels, and similar technologies to:

• Operate and secure our website

• Measure traffic and performance

• Understand visitor behavior

• Improve content relevance and user experience

You may manage cookie settings through your browser preferences.

Depending on your state of residence, you may have rights under applicable privacy laws, which may include the right to:

• Know what personal information we collect and use

• Request access to your personal information

• Request deletion of eligible personal information

• Request correction of inaccurate information

• Opt out of certain data sharing or targeted advertising, where applicable

• Receive equal service without discrimination for exercising privacy rights

To submit a privacy request, please contact us using the contact information available on our website.

We may verify your identity before processing certain requests.

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While no online environment can guarantee absolute security, we continuously review and enhance our security controls.

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this policy

• Maintain business records

• Resolve disputes

• Enforce agreements

• Meet legal and regulatory obligations

When no longer required, data is securely deleted , anonymized, or archived in accordance with applicable standards.

Where Fortunesoft provides services to clients in regulated or compliance-sensitive industries such as healthcare, financial services, fintech, life sciences, and other enterprise sectors, additional contractual obligations relating to privacy, confidentiality, cybersecurity, and data governance may apply depending on the nature of the engagement.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external sites and encourage users to review their policies separately.

We may update this Privacy Policy periodically to reflect business, legal, or operational changes. Updated versions will be posted on this page with a revised effective date.

If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact Fortunesoft through the contact information provided on our website.