Privacy Policy

We may collect personal and non-personal information through the following channels:

Information You Provide Directly

• Contact Forms: name, email address, phone number, organization name, subject, and message details.

• Newsletter Subscriptions: email addresses submitted to receive company updates, insights, event invitations, and marketing communications.

• Email Correspondence: information voluntarily shared when contacting us directly.

• Business Inquiries: project requirements, service interests, and related business communications.

Publicly Available Professional Information

We may display or use publicly available professional information for legitimate business purposes, including:

• Names, roles, company names, photographs, and professional profile links for team members, authors, or leadership profiles.

• Names, job titles, company names, and testimonials shared by clients with appropriate authorization.

Automatically Collected Information

When you use our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Referral source

• Usage analytics through cookies and similar technologies

Third-Party Integrations

We may receive information through tools integrated with our website, including analytics platforms, CRM systems, and social media services.

We use your information to:

• Respond to inquiries and provide support

• Deliver requested information, consultations, or services

• Communicate regarding projects, partnerships, or service opportunities

• Send newsletters, updates, and marketing communications (you may unsubscribe at any time)

• Improve website functionality and user experience

• Analyse website usage and performance

• Maintain security and prevent unauthorized activity

• Comply with legal, regulatory, and contractual obligations

Where required by applicable law, we process personal data based on lawful grounds, including your consent, contractual necessity, legal obligations, or our legitimate business interests.

We use cookies and similar technologies to improve website performance, analyse traffic, and enhance user experience. You may manage cookie preferences through your browser settings.

We do not sell personal data.

We may share personal information with trusted service providers, technology partners, professional advisors, or regulatory authorities where required to support our business operations or comply with legal obligations.

As a global technology services company, your personal data may be transferred to and processed in countries outside the United Arab Emirates. We implement appropriate safeguards to protect personal data during international transfers where required by applicable law.

We maintain reasonable administrative, technical, and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or loss.

We retain personal data only for as long as necessary to fulfil business, contractual, or legal obligations. Data is securely deleted , anonymized, or archived when no longer required .

Subject to applicable UAE law, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of personal data where applicable

• Object to or restrict certain processing activities

• Withdraw consent where consent is the legal basis for processing

Our website may contain links to external websites. We are not responsible for their privacy practices.

We may update this Privacy Policy periodically. Any changes will be published with a revised effective date.

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact Fortunesoft using the contact information available on our website.