Boost customer satisfaction and acquisition through a seamless user-centric onboarding process with our digital onboarding solutions

Fortunesoft is a leading customer onboarding solutions provider in Australia that helps to streamline your customer lifecycle management processes in a frictionless manner. Our digital onboarding solution comprises world-class features and functionalities that are security compliant and are crafted with best practices aligning to Know Your Customer (KYC) policy definitions and client data models.

We build onboarding solutions for financial services perfectly tailored to your specific needs. We offer robust tools for centralizing client data, and defining rules, processes, and forms. Our digital onboarding solutions cover multiple key units and are fully compliant with the changing regulations.

We offer our world-class onboarding software development services to enterprises, small businesses, government organizations, and startups that are looking to build highly customizable digital onboarding solutions. We engineer phenomenal dynamic and complex solutions according to the client's specifications and ideology and meet the market standards to stay ahead of the competition.

Our highly skilled developers are well-versed with the latest technologies and are continuously updating themselves with the latest upgrades and initiatives. Our team holds expertise in the KYC process requirements and understands the complex and specific needs of KYC client onboarding. We build robust solutions that are flexible to business modifications and are aligned with the client lifecycle process. We offer to upgrade services by embracing all the improvements and initiatives with a competitive edge in the market.

Benefits of a customer onboarding software:

  • Smooth end-to-end process
  • Multi-channel solutions
  • Applications for physical touchpoints
  • Fully automated process
  • Cost-effective
  • Lifecycle management
  • Seamless integration with internal systems
  • Monitoring for compliance
  • Improves ownership & accountability

Our customer onboarding solutions covers the following industries:

  • Banking and Finance
  • Cryptocurrency
  • Border Security & Customs
  • Fintech
  • Retail & eCommerce
  • Healthcare
  • Insurance
  • Online Gaming

Have anything interesting in your mind?Reach out to us.


What Makes Us Your Reliable Customer Onboarding Solution Partner?

Agile Development Approach

We house a team of skilled developers, certified scrum masters, and product owners with an agile mindset working closely with our customers to maximize their business value and ROI. We follow a continuous feedback and improvement approach for the enhancement of products, processes, and services.


We assure you to deliver frequent and reliable feature releases for digital onboarding solutions. Our highly skilled team of certified experts use devOps for better collaboration, software quality, and shorter time to market. We practice continuous feedback in devOps for improving application release and deployment.

Customer Onboarding Software Development & Consulting Team

Our highly skilled cross-functional customer onboarding software development and consulting teams will help in strategizing and building solutions using deep tech and innovative practices across all devices. We have an agile team of skilled and expert software developers and consultants with extensive hands-on experience in trending tech stacks and third-party integrations.


There are risks and compliance associated with digital onboarding that has to be taken care of. We offer security assessment services, security strategy road map, and application security services. We follow the best practices for digital onboarding solutions through monitoring, access control management, data encryption, routine penetration tests, following strict regulatory compliances, and implementation of intrusion detection and prevention practices.

Client Engagement

We engage our clients throughout the customer onboarding application development process for continuous feedback thereby delivering solutions as per the client’s requirements. With continuous client engagement, we strive to deliver the best solution to build a positive impact on your business.

Hire Expert Digital Onboarding Software Developers

Our dedicated, simple, and transparent T&M and resource hiring models allow you to choose from our pool of talented professionals for digital onboarding software development and consultation.

Performance Metrics

Our customer onboarding software is designed keeping in mind the various performance metrics like response time, load capacity, scalability with the capacity to handle a sudden surge in traffic, apdex score, time to the first byte, page load speed, and load time.

Our Services Spread Across

Our office is in Sydney NSW with our extended services in Melbourne, Brisbane, Canberra, Perth, Adelaide, Gold Coast, Cairns, Newcastle, Wollongong, Townsville and Hobart. We also services clients from Auckland, New Zealand.

Custom Software development

Customer Onboarding Services Sydney, Australia

  • Customer Onboarding Platform
  • Automated Customer Onboarding
  • AWS Customer Onboarding
  • B2B Customer Onboarding
  • Banking Customer Onboarding
  • Customer Onboarding Software
  • Digital Customer Onboarding
  • Enterprise Customer Onboarding
  • Frictionless Customer Onboarding
  • Fintech Customer Onboarding
  • Remote Customer Onboarding
  • RPA Customer Onboarding
  • SaaS Customer Onboarding
  • AI-Driven Customer Onboarding

Why Fortunesoft Australia?


Fortunesoft is a software product engineering and services company specializing in user experience design and cutting-edge technologies. We partner with global startups and business of all sizes to build, enhance and scale products across platforms leveraging disruptive technologies in mobile, web,cloud,analytics, AR and loT.

Product Engineering

Our clients stay ahead of competition with our solutions and products delivered to them following industry standard best practices from Ideation to Product Launch.


Agile approaches help our teams respond to enhancement, unpredictability through incremental, iterative work cadences and empirical feedback.


Seamless communication, collaboration, and cohesion among developers and IT operations teams for faster high quality deliverables.

Continuous Integration

Integrate code into a mainline code base faster and Deliver the enhancements to your feature rich apps continuously with our expertise in Quick Time to Market.


What Clients Say About Us

Fortunesoft IT Innovations has been an outstanding business partner for our company. After a terrible experience using offshore developers, we took a chance on Fortunesoft IT Innovations and they have been excellent to work with. The team is relentless in following agile development processes. They took the time to learn our business and it shows in the quality of the work they do. Their team has a broad range of skillsets and were able to help us with every aspect of our start-up company.

Conner Humphrey
Co-founder, SalesC2, Texas, US

Competence, Service and Support are excellent. Our design tool works great and now generates revenue. The team is with you from building the website to making sure it runs smoothly even after the project is complete. Looking forward to creating more online solutions for our customers with fortunesoft!

Jaysond Miclat
Business Development Director, CollegeWear Inc, California, US

The group was thoughtful, smart, agile, and met all of our requirements.

Sean Colandrea
ClinicalC2, Texas, US

I really appreciate the team’s efforts. It has been a pleasure to see this project become a reality. My hope is that the website will then stand as a testament to all of the effort invested in it by so many people. Thank you again for all of your support and assistance.

Katinka Csizmadi
Communications Assistant Manager, Live Language – Glasgow, Scotland.

Working with Fortunesoft was an absolute pleasure. They were quick to respond and always available even with the time difference to Australia. We are extremely happy with the results of our app and you have built. Interim emails were fantastic as the Fortunesoft team managed to understand every minor detail and tweak without repetition or mistake. We would highly recommend them and will enjoy working together again in the near future.

Jenna Setford
Head of Digital, PLAY Communication – New South Wales, Australia.

A pleasure to work with. The project was actually delivered ahead of schedule. Regular scrum calls were clear and efficient. On budget and ahead of schedule. We will definitely work with them again.

Robert Brown
CEO, Options Away LLC – Chicago, US.

Our Locations

Sydney, Australia

Fortunesoft IT Innovations

Australia Square Plaza, Level 4,5 & 12,

95 Pitt Street, NSW, Sydney, 2000


Bangalore, India

Fortunesoft IT Innovations Pvt. Ltd.,

#19, KMJ Ascend, 17 C Main, 1st Cross Road,

5th Block Koramangala Bangalore, KA 560095, India


Sydney, Australia

Fortunesoft IT Innovations

Australia Square Plaza, Level 4,5 & 12,
95 Pitt Street, NSW, Sydney, 2000

Bangalore, India

Fortunesoft IT Innovations Pvt. Ltd.,

#19, KMJ Ascend, 17 C Main, 1st Cross Road, 5th Block Koramangala Bangalore, KA 560095, India

    Get In Touch

    How Can We Help?



    IT Innovations

    Hi, there! emoji

    How can I help you?

    whatsup Start Chat
    error: Content is protected !!